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Terms and Conditions

PRICES & PAYMENT:

All prices are listed in U.S. Dollars. We reserve the right to alter prices at any given time without prior notice.
We accept the following forms of payment:
  • Visa
  • Mastercard
  • American Express
  • Paypal
  • Discover
  • Apple Pay

SHIPPING & HANDLING

Allow for up to two weeks for orders to ship, however, the allocation and order processing functions happen within hours. Once an order is in the allocation and processing stage, orders cannot be cancelled. Selecting “Priority” or “Two Day” shipping does not affect fulfillment time. This only applies to the selected carrier. 
Domestic shipping will be fulfilled by USPS. International shipping will be fulfilled by USPS and the local post of the receiving country. Customers will be emailed tracking information as soon as their order has been shipped. Shipping times are estimated during the checkout process and should be interpreted as such. Shipping times may vary based on location and/or service. We do not guarantee these shipping times as a third party handles delivery, and variances are out of our control.
International Buyers: Depending on your location, you may be held responsible for customs and/or duties on your order. These fees are your responsibility and VOODOO has no control over them. If you have questions about customs and duties fees please contact your local customs office. Packages that are returned due to duties unpaid will be refunded upon receipt minus any fees to re-import the items. Additionally, shipping fees will not be refunded. In many cases, the cost to retrieve the items back to VOODOO will be more than the value of the actual product(s). In these cases, the package will be abandoned and there will not be any reimbursement. We will reach out to you before a package is abandoned to encourage any payment of duties/taxes for you to retrieve the item(s). This will also apply to any refused packages. Please note that refused packages are a choice by the buyer and that most chargeback and Paypal cases in these scenarios are successfully challenged by our customer service team. Please do your best to help us help you resolve these situations.
Packages sent back to VOODOO as “Return to Sender” can be re-shipped at the buyer’s expense unless the error is ours or the carriers. In these cases, we can re-ship the package at our expense.

RETURNS & EXCHANGES:

ALL SALES ARE CONSIDERED FINAL. NO RETURNS OR EXCHANGES ARE ALLOWED AT THIS TIME.